Account Manager

Location: Lithuania (Vilnius or Kaunas)

Job Overview

We are looking for a professional Account Manager who loves building long-term and trusting relationships with the customers. The Account Manager’s role is to oversee a portfolio of assigned customers and develop new business and sales opportunities with an existing client base while maximizing customer experience and satisfaction.

Who Are We

IPXO is the first in the world IP address management platform that empowers businesses of any size through IP monetization and leasing. Our mission is to work towards secure and sustainable Internet that creates equal opportunities for everyone. IPXO is a place where people are valued as the backbone of the company. Our goal is to build an open and free-to-explore team of professionals who thrive in their fields of expertise while building the future of the Internet.

In This Position You Will

  • Serve as the lead point of contact for all customer account management matters
  • Build and develop customer relationships that will turn clients into advocates
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Grow business and upsell existing customer base
  • Report to the management on account status and customer insights
  • Conduct surveys and collect customer feedback through multiple channels
  • Analyze customer churn and work with the product development team to improve the customer journey
  • Collaborate with the sales team to identify and grow opportunities within the territory
  • Assist with challenging client requests or issue escalations as needed

We Expect That You Have

  • Work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role
  • Proven ability to communicate, present and influence key stakeholders at all levels of an organization, including managers and C-level executives
  • Experience in managing multiple projects at a time while keeping a sharp focus on detail
  • Knowledge of CRM software (e.g., Salesforce, HubSpot)
  • Excellent listening, negotiation, and presentation abilities
  • Problem solver mentality and analytical skills
  • Helpful personality
  • Empathy & Understanding
  • Eager to learn and grow
  • Strong verbal and written communication skills in English
  • Knowledge of other languages is a plus

Why IPXO?

  • Additional vacation days
  • Competitive bonus system
  • Career opportunities in a fast-growing startup
  • Working from anywhere around the globe or from our offices in Vilnius and Kaunas
  • Working closely with the internet veterans and experienced team
  • Interesting projects and the ability to play a role in a high-tech business environment
  • Company events (from summer and winter celebrations to team buildings and conferences, we have them all)
  • Health Insurance
  • Gross salary 1920 – 2630 Eur/month (depending on your experience). We’re ready to discuss a different salary based on your skills and competencies.

Join our team

Interested in joining a team of industry professionals working with a unique and exciting product? Let's get in touch.

Apply now

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