Payout and Billing Information
Learn more about payment or billing tasks and issues you may have.
Payment Restrictions in Turkey
To enhance our services and streamline payment processes, we are implementing important changes regarding payment restrictions for our valued Turkish clients. Starting from November 6, 2023, these adjustments will affect the use of Turkish bank cards and offer a more efficient payment method.
Invoice Statuses in IPXO
Managing your invoices with IPXO is a breeze. Explore our various invoice statuses to stay on top of your payments and easily track the progress of each transaction. Whether it's unpaid, in review, canceled, refunded, or paid, our platform simplifies your billing experience.
Payment Reversal/ Dispute/ Chargeback Policies
Discover more about payment retrieval using payment reversals, disputes, and chargebacks.
Earnings and Payouts in the IPXO Marketplace
Learn how to set the payout method to receive earnings for leased subnets in the IPXO Marketplace.
Payout Postponement and Possible Reasons for Payout Deductions
Learn when and how payouts are calculated in the IPXO Marketplace. Also, discover the most common reasons for payout deductions.
Payment Options in IPXO
Learn about the integral role of setting up a payment method when leasing a subnet with IPXO. Choose from the various payment options available and understand the procedures of setting up, changing, and the implications of not adding a payment method.
How to Receive Invoices for Payouts
A step-by-step guide on how to receive invoices for your payouts.
Why My Payment Was Rejected
Learn the common reasons why your payment may have been rejected.
How To Change My Payment Method
A step-by-step guide on how to change your payment method via the IPXO Portal.
How To Pay For a Generated Invoice From My Credit Balance
Learn how to pay for invoices automatically using IPXO's Credit Balance.
How to Add Funds to My Credit Balance
A step-by-step guide on how to add money to your IPXO account's Credit Balance.
How To Manage Authorized Payments
Learn how to manage automatic payments for generated invoices.
If you have any questions, contact our support team!