Payout and Billing Information
Learn more about payment or billing tasks and issues you may have.
Updated Billing System: Multi-Currency Support, VAT Rules, and Entity Management Explained
Our updated billing system supports multiple currencies, VAT compliance, and company entity management. Below, you’ll find answers to the most common questions. Which IPXO entity…
Updates to IPXO Payment System
We have improved our payment system to make it easier for you to manage all your services with one unified payment process. Below is an overview of the key updates and new features.
Prorata Billing Option on IPXO
Prorata billing is a service designed to simplify the hassle of paying multiple invoices a few times a month to renew IPXO services. With Prorata enabled, customers can conveniently synchronize the renewal of all their services, consolidating their payments into one easy-to-manage monthly invoice. This feature is incredibly beneficial for customers with multiple services, as it ensures that all renewals happen simultaneously, simplifying financial planning and making life a lot easier.
Earnings and Payouts in the IPXO Platform
Learn how to set the payout method to receive earnings for leased subnets in the IPXO Platform.
How To Change My Payment Method
A step-by-step guide on how to change your payment method via the IPXO Portal.
Payout Postponement and Possible Reasons for Payout Deductions
Learn when and how payouts are calculated in the IPXO Platform. Also, discover the most common reasons for payout deductions.
Payment Reversal / Dispute / Chargeback Policies
Discover more about payment retrieval using payment reversals, disputes, and chargebacks.
Payment Options in IPXO
Learn about the integral role of setting up a payment method when leasing a subnet with IPXO. Choose from the various payment options available and understand the procedures of setting up, changing, and the implications of not adding a payment method.
How to Receive Invoices for Payouts
This is a step-by-step guide on how to receive invoices for the resources monetized via the IPXO platform and their payouts.
How To Pay For An Invoice Using My Credit Balance
Learn how to pay for invoices automatically using IPXO's Credit Balance.
How to Add Funds to My Credit Balance
A step-by-step guide on how to add money to your IPXO account's Credit Balance.
Payment Restrictions in Turkey
To enhance our services and streamline payment processes, we are implementing important changes regarding payment restrictions for our valued Turkish clients. Starting from November 6, 2023, these adjustments will affect the use of Turkish bank cards and offer a more efficient payment method.
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Contact Customer Solutions
If you have any questions, contact our Customer Solutions Team