Payout and Billing Information
Learn more about payment or billing tasks and issues you may have.
How to Receive Invoices for Payouts
A step-by-step guide on how to receive invoices for your payouts.
Payout Postponement and Possible Reasons for Payout Deductions
Learn when and how payouts are calculated in the IPXO Marketplace. Also, discover the most common reasons for payout deductions.
Why My Payment Was Rejected
Learn the common reasons why your payment may have been rejected.
How To Change My Payment Method
A step-by-step guide on how to change your payment method via the IPXO Portal.
How To Pay For a Generated Invoice From My Credit Balance
Learn how to pay for invoices automatically using IPXO's Credit Balance.
How to Add Funds to My Credit Balance
A step-by-step guide on how to add money to your IPXO account's Credit Balance.
Payment Reversal/ Dispute/ Chargeback
Learn more about payment retrieval using payment reversals, disputes and chargebacks.
How To Manage Authorized Payments
Learn how to manage automatic payments for generated invoices.
Earnings and Payouts in the IPXO Marketplace
Learn how to set the payout method to receive earnings for leased subnets in the IPXO Marketplace.
Contact support
If you have any questions, contact our support team!