Payout and billing information
Learn more about payment or billing tasks and issues you may have.
How to Receive Invoices for Payouts
A step-by-step guide on how to receive invoices for your payouts.
Payout Postponement and Possible Reasons for Payout Deductions
How are payouts calculated and when are they transferred to my balance? How to use payout cycles to postpone payouts?
Why My Payment Was Rejected
Learn the common reasons why your payment may have been rejected.
How to Change My Payment Method
A step-by-step guide on how to change your payment method.
How to Pay For a Generated Invoice From My Credit Balance
Learn how to pay for invoices automatically using IPXO's Credit Balance.
How to Add Funds to My Credit Balance
A step-by-step guide on how to add money to your IPXO account's Credit Balance.
Payment Reversal/ Dispute/ Chargeback
Learn more about payment retrieval using payment reversals, disputes and chargebacks.
How to Manage Authorized Payments
Learn how to manage automatic payments for generated invoices.
Earnings and Payouts in IP Marketplace
Learn how to set the payout method to receive earnings for leased subnets in IPXO's IP address marketplace.
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If you have any questions, contact our support team!