Payout and Billing Information

Learn more about payment or billing tasks and issues you may have.

Earnings and Payouts in the IPXO Marketplace

Learn how to set the payout method to receive earnings for leased subnets in the IPXO Marketplace.

How To Change My Payment Method

A step-by-step guide on how to change your payment method via the IPXO Portal.

Payout Postponement and Possible Reasons for Payout Deductions

Learn when and how payouts are calculated in the IPXO Marketplace. Also, discover the most common reasons for payout deductions.

Payment Reversal / Dispute / Chargeback Policies

Discover more about payment retrieval using payment reversals, disputes, and chargebacks.

Payment Options in IPXO

Learn about the integral role of setting up a payment method when leasing a subnet with IPXO. Choose from the various payment options available and understand the procedures of setting up, changing, and the implications of not adding a payment method.

How to Receive Invoices for Payouts

A step-by-step guide on how to receive invoices for your payouts.

How To Pay For An Invoice Using My Credit Balance

Learn how to pay for invoices automatically using IPXO's Credit Balance.

How to Add Funds to My Credit Balance

A step-by-step guide on how to add money to your IPXO account's Credit Balance.

Payment Restrictions in Turkey

To enhance our services and streamline payment processes, we are implementing important changes regarding payment restrictions for our valued Turkish clients. Starting from November 6, 2023, these adjustments will affect the use of Turkish bank cards and offer a more efficient payment method.

Invoice Statuses in IPXO 

Managing your invoices with IPXO is a breeze. Explore our various invoice statuses to stay on top of your payments and easily track the progress of each transaction. Whether it's unpaid, in review, canceled, refunded, or paid, our platform simplifies your billing experience.

Why My Payment Was Rejected

Learn the common reasons why your payment may have been rejected.

Contact Customer Solutions

If you have any questions, contact our Customer Solutions Team