18 July 2023 | 2 min read

Payout Postponement and Possible Reasons for Payout Deductions

Learn when and how payouts are calculated in the IPXO Marketplace. Also, discover the most common reasons for payout deductions.

Payout date

How are payouts calculated, and when are they transferred to my balance? How can payout cycles be used to delay payouts?

To answer these questions, we have prepared a comprehensive guide to provide you with detailed insights on payout calculations and the utilization of payout cycles. By understanding the payout calculation methodology and exploring payout cycle options, you can enhance your financial planning and optimize the timing of your payouts according to your specific needs.

How to delay payouts

You have the option to postpone payouts by utilizing Payout cycles.

To do so, please follow these steps: Go to Portal > Profile > Billing > Payment & Payout Methods > Payout Methods.

Payment & Payout Methods menu in the IPXO Marketplace portal.
Payout Methods in the Payment & Payout Methods menu

Click the preferred payment method, provide the necessary information, and expand the Payout cycles list.

Three different payout options are available
Three different payout options are available

Note: You have the option to choose from five different payout cycles:

  • Monthly 
  • Quarterly 
  • Semi-Annually 
  • Annually 
  • Custom 

Once you have selected your preferred payout cycle, click Save. By following these steps, you will be able to postpone payouts according to your preferences using the selected cycle.

If you opt for PayPal as your withdrawal method, there will be no withdrawal fee, and the minimum payout amount for PayPal is $1000.

For bank transfers as a withdrawal method, a withdrawal fee of $25, plus any transaction fees charged by your bank, will apply. The minimum payout amount for bank transfers is also $1000. International transfers may take 5-7 business days to reach you.

If you choose to have the payout credited to your balance, the earnings will be converted into credit without any additional charges.

In the event of account closure, the minimum payout threshold is set at $50.

If IPXO is unable to send you the payout, the amount for that month will be added to the next month’s payout, assuming that your billing information is updated and there are no other issues. For further guidance, please refer to our comprehensive How to Set a Payout Method in IPXO Marketplace guide.

Reasons for payout deductions 

Late response

To ensure the timely activation of leased subnets for our clients, it is crucial that we receive your response within 48 hours. Failure to do so may result in deductions from payouts. During the waiting period for your response, the subnets remain inactive, causing clients to delay payment for the service. Consequently, we are unable to proceed with payouts during this period.

Inability to make changes

There are situations where subnet owners are hesitant to make necessary changes, such as updating WHOIS information, creating router objects, or implementing RPKI. However, these modifications are crucial for certain clients who rely on accurate information to effectively utilize the subnets. In such cases, in order to minimize losses, we are compelled to apply payout deductions.

Calculation of payout deductions

Before implementing deductions, we provide IP owners with a 48-hour timeframe to respond. If we do not receive a response within this period, deductions will be made corresponding to the duration in which the owner remained unresponsive.

To calculate the deductions, we subtract the duration of the owner’s non-response from the length of the month. This determines the amount of time during which the client was unable to utilize the subnet.

In summary, deductions are determined based on either the duration in which a client could not utilize the IP resources or the period during which the owner of the resources remained unresponsive.

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Contact support

If you have any questions, contact our support team!