Learn more about payment retrieval using payment reversals, disputes and chargebacks.
IPXO does not accept payment disputes, reversals and chargebacks as an acceptable form of payment retrieval. In fact, this kind of payment retrieval is classified as payment fraud, as defined in Terms of Service.
The IPXO Terms of Service agreement holds us accountable when it comes to preventing fraud. This means that fraudulent activity linked to fraudulent accounts must be stopped.
If you need any help regarding service or payment-related issues, we are here to assist you. Should you cancel our services and wish to receive a refund, please contact our Billing Support team first. Contact us via help.ipxo.com.